FAQ
Find instant answers to your questions about ultrasonic metal welding, product orders, and shipping logistics in our dedicated FAQ section, designed to provide quick and clear support.
Can you guarantee consistent welding quality?
This equipment/process can guarantee that the welding quality meets the requirements of Cpk ≥ 1.67 and Cmk ≥ 1.67.
Can your equipment solder copper onto aluminum?
Ultrasonic metal welding equipment can join two different metals, copper and aluminum.
Can your equipment be integrated into the production line?
Yes, it can be integrated into a standard production line and can also be connected to the MES.
What is the warranty period for your ultrasonic metal welding equipment?
Our equipment comes with a standard 1-year warranty.
Can you provide remote technical support?
Yes, we offer 24/7 remote support.
Can the equipment's welding parameters be saved and exported?
The ultrasonic metal welding equipment software has built-in parameter saving and exporting functions.
Is your equipment CE certified?
The ultrasonic metal welding equipment comes with CE certification and UL certification.
Do you provide on-site installation and training?
Yes. Our service engineer will travel with the equipment to your site and carry out on-site installation and training.
What is the lead time for the equipment?
For standard equipment, the lead time is between 14 and 45 working days. For non-standard or customized equipment, the lead time will be determined based on mutual agreement between both parties.
Can the equipment weld different material combinations with the same tooling?
The same tooling is capable of supporting select different material combinations. Full compatibility should be verified based on actual material types and welding requirements.
Does the welding software support user access levels (Operator, Supervisor, Administrator) to prevent unauthorized modification of parameters?
The ultrasonic metal welding equipment incorporates three-level password protection, which restricts parameter changes based on user authorization levels, thereby preventing unauthorized modifications.
